“The expertise and guidance we received were key in helping us move ahead with our strategy. The feedback and advice was clear, realistic and insightful.”

Executive Director, Heartwood Centre for Youth Development

In addition to core activities including strategic planning, design thinking, engagement, and messaging, we offer unique tools, guides, and processes to help you achieve your goals.

In-Person Strategic Conversation Session

SKC Clarity Session. A strategic conversation process that is interactive, rooted in your unique context, and yes, enjoyable. It helps get you to where you need to be… even if you don’t know what your exact destination is yet.

SKC has developed a sequential process to help you have the discussions you need to clarify your goals, plans, and aspirations. We’ll explore:

  • What is: context and discussing the complexity

  • What if: new ideas and possibilities

  • What works: what is realistic, what achieves the best outcomes?

  • What next: how do we move forward?

The sessions can be one to three days long, and take an assets-based approach. We want to look at what’s strong, not just what’s wrong.

These conversations are lively, interactive, and deliberately old-school (flipcharts, breakout groups, and unique in-person activities).

Remote Support

SKC ‘Second Look’ Service. We will review your Strategic Plan or Communications Plan in draft or finished form and look for:

  • What’s working

  • Logic gaps

  • Clarity

  • Cognitive biases

We can also offer new ideas if you are looking for them.

Let experienced consultants ask some questions you may not have considered. Set your non-profit up for a successful next round of planning.

This service is confidential, affordable, and quick.

In-Person or Online Training Workshop

There are 7 ‘Cs’ in Communications. In a world of A.I., human-centred communications oversight is vital. This ‘soft skills’ training is on good practices when engaging with external and internal audiences.

Do you have a team that leans to the technical side? Do they communicate to non-technical audiences? Do they manage difficult conversations? This interactive half-day or full-day workshop will explore the 7 Cs of solid communications:

  1. Clear

  2. Controlled

  3. Constructive

  4. Clarifying

  5. Calm

  6. Collaborative

  7. Considerate

Publication

Good Question! Guide. Strategic questions your nonprofit should ask when crafting a communications plan.

This is a short workbook on profitable conversations for nonprofit organizations. It’s the first in the Good Question! series of practical guides that aim to help small nonprofits and community groups be more strategic by asking strategic questions.

Or put another way, this is a quick read on why it’s better to have rough answers to the right questions than detailed answers to the wrong questions. This guide covers:

  • An introduction to communications planning

  • Communications planning fundamentals in brief

  • Key characteristics of a solid comms plan

  • The twelve steps to a communications plan

  • Crisis communications.